Rules of the apartments

We strive for a peaceful stay for all guests, promoting tranquillity, cosiness and family holidays. We therefore ask all guests to respect our internal rules.

Internal rules for apartments

Smoking is not allowed in the apartment or on the apartment grounds, except in designated and marked areas. Smoking in the apartments is subject to a fine of € 100. The fine is imposed if any traces of smoking are found in the apartment or if the smell of smoking is detected; no pets are allowed in the apartment without the separate written consent of the apartment administrator; no littering in the apartment; no use of sheets, blankets, towels or other items outside the apartment - if used, you are liable to pay for the full cost of the item used; it is forbidden to remove any property from the apartments; if found to have been removed, you are liable to pay the value of the property removed; it is forbidden to intentionally and deliberately damage property belonging to the apartments - if found to have been damaged, you are liable to pay the full value of the damaged item or property; it is forbidden to remove property from the apartments late at night (between 22.00.00 and 6.It is forbidden to make noise, listen to loud music or disturb the peace and privacy of other guests in any other way - in case of violation, the police will be called for breach of public order without prior notice; it is forbidden to invite other, unregistered persons to the apartment without the consent of the apartment administrator and without payment - in case of detection of unauthorised persons, the apartment is subject to a charge of 50 € per person per night; You are obliged to report any accidental or intentional damage found or caused in the apartment (the damage is assessed by the apartment manager based on the agreement of the parties and the value of the property), in most cases no compensation is due for damage reported, whereas if you do not report the damage, you are obliged to pay the full compensation; the use of open fires is prohibited. You agree to pay a damage deposit for two nights' worth of damage if the Apartment Administrator so requests

Other information

Departure time is before 12:00 (For later departures or to leave items for a later check-out, please contact the property); For an extra charge Late check-out is possible only with prior arrangement with the property. Delay in departure until 15:00 - 20 €, until 17:00 - 30 €.

Other information: lost apartment keys are subject to a fee of € 30; damaged apartment keys are subject to a fee of € 20; during your arrival and stay you can ask the apartment administrator to carry out any housekeeping tasks during your stay (rubbish removal, linen change, etc.)You must inform the apartment manager of any broken or faulty appliances or other equipment in the apartment so that they can be repaired or repaired; you must comply with the instructions on the use and safety of the equipment in the apartment; it is forbidden to leave unattended appliances or other electrical appliances switched on; it is forbidden to leave unlocked apartments. In the event of equipment faults, we undertake to rectify the faults or defects as soon as possible. If the faults found are rectified in less than 2 working days you waive your right to claim compensation, otherwise you have the right to contact the apartment administrator for partial compensation, extension of the reservation or any other arrangement.

In the event of non-compliance or violation of these rules, the apartment administrator has the right to evict Guests before the end of the agreed rental period. The Apartment Manager has the right to claim damages from the client for non-compliance with or breach of the rules. The property is not responsible for personal belongings left in the apartment during the stay.

Guests of the apartments may be provided with additional housekeeping services: housekeeping € 25, housekeeping and linen change € 50.

Prepayment rules, no-show cases:

For the "No Free Cancellation" price plan:

All bookings under the "No Free Cancellation" price plan require 50% prepayment of the total amount of the booking for bookings more than 7 calendar days prior to arrival, unless otherwise stated in these Policies, or 100% prepayment of the total amount of the booking for bookings with 7 or fewer calendar days prior to arrival, unless otherwise stated in these Policies. Full payment of the reservation is required 7 days before check-in. If the full amount is not paid, the apartment administrator has the right to refuse to accept you into the apartment without refunding your deposit or to shorten your reservation. If you make a reservation and do not pay the required deposit within 24 hours, the apartment administrator has the right to cancel the reservation, unless force majeure is established, as provided for by the Civil Code of the Republic of Lithuania.

Only changes to the reservation dates are possible if the apartment is booked under the "No Free Cancellation" rate plan and you cannot arrive at the apartment, and if you inform the apartment's reception more than 7 calendar days before the arrival date. During the change, due to possible changes in pricing, the difference in price resulting from the change in the reservation price must be paid within 24 hours of the change in the reservation. If the value of the changed reservation decreases, the difference will not be refunded to the client. No refunds for bookings made under the 'No Free Cancellation' price plan. In case of a reservation and non-arrival, and if the apartment administrator is not informed more than 7 calendar days before the arrival date, or in case of no-show, the dates of the reservation are not changed and the deposit paid is not refundable.

If you choose the "Free cancellation" price plan:

All bookings under the "Free Cancellation" price plan require 50% prepayment of the total amount of the booking for bookings made more than 7 calendar days prior to arrival, unless otherwise stated in these Policies, or 100% prepayment of the total amount of the booking for bookings made with 7 or fewer calendar days prior to arrival, unless otherwise stated in these Policies. Full payment of the reservation is required 7 days before check-in. If the full amount is not paid, the apartment administrator has the right to refuse to accept you into the apartment without refunding your deposit or to shorten your reservation. If you make a reservation and do not pay the required deposit within 24 hours, the apartment administrator has the right to cancel the reservation, unless force majeure is established, as provided for by the Civil Code of the Republic of Lithuania.

Reservations made under the "Free Cancellation" rate plan and if you are unable to arrive at the apartment, and you inform the apartment's reception more than 5 calendar days before the arrival date, you may be able to change the dates of your reservation or receive a full refund. In case of a change of reservation dates due to possible changes in pricing, the difference in price must be paid within 24 hours of the change of the reservation. If the value of the changed reservation decreases, the difference will not be refunded to the client. In case of a reservation under this price plan and in case of non-arrival, and without informing the apartment administrator more than 5 calendar days before the arrival date, or in case of non-arrival, the dates of the reservation can only be changed by separate agreement with the apartment administrator, and in case of cancellation of the reservation, the deposit paid is not refundable.

Cancellation policy

"Palanga Visit customers have the right to cancel their reservation and apply for a refund for a paid reservation. Cancellation requests should be made by free form email to info@palangavisit.lt. Refunds for paid reservations are calculated as follows:

• If the booking is subject to the "No Free Cancellation" price plan and the booking is cancelled, no refund will be given and the booking will be cancelled as soon as the cancellation is requested.
• If the reservation is subject to the "Free cancellation" price plan and the reservation is cancelled more than 5 calendar days before the arrival date, the reservation will be refunded in full and the cancellation will be made immediately upon receipt of the cancellation request.
• If the booking is subject to the "Free cancellation" price plan and the booking is cancelled less than (or equal to) 5 calendar days before the arrival date, no refund is given for this booking, and the booking will be cancelled immediately upon receipt of the cancellation request.
• In all other cases, the amount of the reservation can only be refunded by separate written agreement between the apartment administrator or a representative of Naspecto UAB and the client. In case of no-show, the full amount of the reservation will be charged on the day of booking. If the client leaves before the end of the reservation, the full reservation price will be charged.

All reservation dates can only be changed by separate agreement between the apartment administrator or a representative of Naspecto UAB and the client at least 7 (seven) calendar days prior to arrival, unless an exception is made in these rules. The Apartment Manager and Naspecto Ltd. are under no obligation and are not obliged to provide the possibility to change the reservation dates. In the event of a difference in the value of the reservation due to a change in the dates of the reservation, this difference will not be refunded to the client. In case of a higher reservation value, the client is obliged to pay the difference at the time of changing the reservation days. In case of a change of reservation dates, the reservation may be carried over for a maximum period of half a year.

Final provisions

The following cancellation policy applies to bookings made on https://www.palangavisit.lt. Reservations made on our partners' booking systems are subject to the cancellation rules set out in the respective systems, if not set out, these cancellation rules apply.