Privacy Policy

This Privacy Policy establishes the procedure of what personal data about you may be collected and how they are processed when you visit Palanga Visit apartments and SPAs managed by UAB Naspecto ("Naspecto"), use our services, browse our websites https://palangavisit.lt/ via https://visitnida.com/ ("Website") or communicate with us directly or through the official Palanga Visit Facebook account https://www.facebook.com/palangavisit ("Social networks").

Who processes your personal data?

Data controller - UAB Naspecto, legal entity code 303372076, registered office address Totorių g. 5-19, LT-01121 Vilnius, Republic of Lithuania.

What personal data do we collect about you?

When you visit Naspecto Apartments, use our services or browse the Website, or communicate with us directly or through Social Networks, we collect the following personal data from you:

• the information you provide to us when you book the apartment (name, address, email, telephone number, length of stay, number of guests and other additional information);
• information about your payments for services provided by Naspecto;
• the information you provide to us when you interact with us directly or through Social Networks;
• information about your computer and about your visits to and use of our Website, including your IP address and the time and date of your access to the Website;
• video recordings when you visit Naspecto apartments or areas of Naspecto where CCTV cameras are installed;
• information provided to us by third parties about you for which you have given them permission to share it with us;
• other data that are collected on the basis of your consent and that are defined in detail at the time consent is requested from you.

It is your responsibility to ensure that the data you provide is accurate, correct and complete. Entering knowingly incorrect data is a violation of this Privacy Policy. In no event shall we be liable for any damage caused to you and/or third parties as a result of you providing incorrect and/or incomplete personal data or failing to request that the data be updated and/or amended as a result of changes to the data.

On what legal basis do we process your personal data?

Your personal data is processed on the following legal grounds where applicable:

• your consent to process your personal data for one or more of the specific purposes set out in this Privacy Policy;
• the processing of your personal data is necessary in order to provide you with Naspecto's services;
• the processing of your personal data is necessary for the legitimate interests of Naspecto or third parties.

For what purposes do we process your personal data?

Your personal data processed by us is used solely for the purposes set out in this Privacy Policy. We use your personal data to:

• the conclusion and performance of a contract with you;
• for the purposes of invoicing and sending you invoices;
• to communicate with you;
• improving the quality of services;
• running a loyalty programme;
• to ensure your and/or Naspecto's safety, protection of property, maintenance of public order when visiting Naspecto's apartments or their grounds;
• for direct marketing purposes, i.e. to send you our news and other information related to our services that we consider relevant to you by email or other means (you may opt-out of receiving such news and information at any time by notifying us by email or by clicking the interactive link at the bottom of the notification you receive to opt-out of receiving future direct marketing communications).

We will retain your personal data collected from you in accordance with this Privacy Policy for no longer than required by the stated purposes of the processing of the personal data, but no longer than 3 years after the provision of services to you. Video recordings will be kept for no longer than 30 days from the date of recording. Data necessary for debt management is kept until the debt has been recovered, but no longer than 10 years. When the personal data are no longer necessary for the purposes of their processing or when the retention period expires, they will be securely destroyed, except for those which must be transferred to public archives in the cases provided for by law.

Who do we disclose your personal data to?

We may disclose your personal data to our employees, partners and other persons as reasonably necessary for the purposes set out in this Privacy Policy.

In addition, we may disclose your personal data:

• if we have to do it by law;
• to protect our rights or interests (including disclosing your data to third parties).

Except as provided in this Privacy Policy, we do not provide your personal data to any third parties.

Protection of personal data

Your personal data will be processed responsibly and securely. We will implement appropriate technical and organisational measures for data protection, as set out in the legislation, to protect your personal data against accidental or unlawful destruction, damage, alteration, loss, disclosure or any other unauthorised processing.

Naspecto employees and partners are under a written commitment not to disclose to third parties or distribute in the workplace any information about Naspecto's customers and interactions with them, either directly or through Social Networks.

Children

If we know that a person is under 18 years of age, we do not collect or ask for their personal data or allow them to book our apartments.

If we become aware that we have collected personal data from a person under the age of 18 without parental consent, we will take immediate steps to remove this information. If you believe that we have or may receive information from or about individuals under the age of 18, please contact us at info@palangavisit.lt.

Cookies

Cookie. "cookie") is a small amount of data that is transmitted from a website and stored on a visitor's computer or other device.

By using cookies, we may receive information about your browsing on our Website which helps us to provide you with relevant information and to improve our Website and its content. Cookies and the data they contain will not be used for any other purpose and will not be passed on to any third party.

If you do not agree to cookies being placed on your computer or other endpoint device, you can change your browser settings to disable all cookies or enable/disable cookies one by one. However, please note that in some cases this may slow down the speed of your browsing on the Site, limit the functionality of certain features of the Site or block access to the Site. In addition, you may prevent "Google" to collect data relating to your use of the website (including your IP address), including "Google" to use this data when you download a browser plug-in using this link: http://tools.google.com/dlpage/gaoptout?hl=lt For more detailed information on cookies in general, please see www.allaboutcookies.org or https://policies.google.com/technologies/ads.

Please note that Naspecto Social Networks are subject to the cookie policy of the relevant social network. Therefore, when using the Social Networks, please read and follow the cookie policy of the respective social network.

Your rights

You have the following rights in relation to your personal data:

• the right of access to the personal data processed;
• the right to have personal data rectified;
• the right to have personal data erased ("right to be forgotten");
• the right to restrict the processing of personal data;
• the right to portability of personal data;
• the right to object to the processing of your personal data, unless the processing is carried out for the purposes of the legitimate interest pursued by Naspecto or by the third party to whom the data are submitted and the interests of the data subject are not overriding;
• the right to lodge a complaint with the State Data Protection Inspectorate in relation to the processing of personal data.

To exercise your rights, you must contact Naspecto in person at the following email address info@palangavisit.lt with a request for the exercise of your rights and, at the same time, confirm your identity by providing a copy of a valid identity document or, in accordance with the procedure laid down by law, by means of electronic communications which allow you to be duly identified when you have confirmed your identity.

Naspecto provides you with the requested information free of charge when exercising your rights. However, if your request proves to be manifestly unfounded or disproportionate, in particular because of its repetitive content, Naspecto shall be entitled to:

• charge a reasonable fee, taking into account the administrative costs of providing the information or the notifications or actions requested; or
• refuse to act on the request.

How to contact us?

If you have any questions regarding your personal data, you can contact us by email at info@palangavisit.lt, tel. +370 630 08558 or at Kastyčio g. 3A, LT-00137 Palanga, Republic of Lithuania.

Final provisions

We may change this Privacy Policy at any time without notice. If we make material changes to this Privacy Policy, we will notify you on our Website or by email to the email address you have provided to us. Nevertheless, you should check our Privacy Policy from time to time to make sure that you are happy with the current version.

This Privacy Policy became effective on 25 February 2019.